I Wish That I Had Jessie's... Job at Walt Disney World

With apologies to Rick Springfield, I wish that I had Jessie's... former job at Walt Disney World as a castmember. In this blogpost, I interview Jessie Elyse Nourse about her time as a Castmember at the Happiest Place on Earth and her Disney fandom in general. I first met Jessie while being an invited, participating Oz author about a decade in Chittenango, New York, birthplace of L. Frank Baum. You will note the name of the village on the castmember nametags in some of her photos. 

Caption: Jessie in her Walt Disney World Castmember costume (what Castmembers call their uniforms) and wearing her nametag, etc.

1) How long did you work for Walt Disney World? Please give the range of years too.

I worked at Walt Disney World for about 8 years all together. I did two separate Disney College Program internships in Fall of 2008 and Fall of 2009, went seasonal from January 2010 until December 2010, and eventually went part time and then full time. I unfortunately left the company in October 2015.

2) What parks or resort hotels did you work in?

I worked in Magic Kingdom and Epcot. Between the two I worked at 16 different attractions, was a trainer for 5 of those attractions, worked with our area's safety team in Epcot, was one of the Queen of Hearts cards handing out candy at Mickey's Not So Scary Halloween Party, and was a Fantasyland Dream Maker during the Year of a Million Dreams.

3) What was your role or what were your roles as a Cast member?

I was an attractions cast member as well as an attractions trainer.

4) Did you work at Magic Kingdom and walk through the underground tunnels there?

Yes, I worked at Magic Kingdom for 8 months. I had to walk through the tunnels to get to my job location. It is funny how uneventful it is, yet is the talk of WDW fans everywhere.

5) What was your favorite role?

My favorite role was being a trainer at Journey into Imagination and Living with the Land. I have a special place in my heart for Figment as well as everything about Living with the Land. I loved training in general, but it was always more fun training an attraction you loved.

Caption (above two): Various roles Jessie had as a Castmember.

6) What was your favorite thing about working for Walt Disney World?

My favorite part of working at Walt Disney World was by far getting the chance to create magic for our guests. Disney has the most excellent customer service model I have ever experienced, and to be a part of that and help create special memories for thousands of people is something I will always cherish.

7) What was your least favorite thing about working for Walt Disney World?

My least favorite thing about working at Walt Disney World was probably dealing with the crowds. I worked at Magic Kingdom and Epcot on our most crowded days. This meant dealing with tens of thousands of guests a day. I suffer from anxiety and this was definitely a challenge for me, especially on holidays where I missed being with family. It was always worth it, but it was challenging at times.

8) Were you a Disney fan before you worked at Walt Disney World? Describe your fandom. Did it involve mostly movies or did it also involve collecting?

I was a Disney fan before working there. My knowledge of Disney was primarily movies, but I had been visiting WDW since I was 11. As soon as I walked into Magic Kingdom the first time I knew I needed to work there. The parks became my fandom so to speak. I loved the complexity that went into creating even the most mundane aspects of the parks. It is still a passion for me to this day.

Caption (two above): With being close to Mickey Mouse and kissing Goofy, Jessie shows she is a Disney superfan.

9) What is your favorite Disney animated film? What is your favorite Disney live action film?

My favorite Disney animated film is Pixar's "UP". It is beautifully done and has a message that I believe is important. Pixar is by far my favorite subcategory of Disney films. My favorite live action Disney film is "Pirates of the Caribbean: At World's End". I love the history of the time period and the music scores were probably some of the best.

Caption: Jessie poses with Russell, a character from her favorite film "UP" at WDW

10) What is your favorite Disney television show?

My favorite Disney show currently is "Puppy Dog Pals", but only because my one year old son is obsessed with it and sings the song about 27 times a day. My favorite Disney show of all time would be "Even Stevens".

11) What is your favorite Disney song?

My favorite Disney song is "You'll Be In My Heart" from "Tarzan". Though it is not my top choice to listen to, it has impacted my life in many ways. It was my mother's favorite song, and I have sung it to my son since before he was born as a way to connect him to my mother who he unfortunately will never meet. He is almost two and "You'll Be In My Heart" will still immediately calm him down. It will forever be a part of me.

12) Do you still enjoy Disney films and music, etc. after working at Walt Disney World?

I think I enjoy Disney films more now that I have worked at Walt Disney World. Sometimes, I feel like there are things in movies that I find funny only because of my experiences working in the parks.

(I later asked for an example of this after our interview. I mentioned the scene with Kronk and Yzma in "The Emperor's New Groove" in which they go through ride instructions as if they are at the Disney Parks when traveling on a mini-coaster to Yzma's secret lair. Jessie gave her reply below.)

That moment with Kronk and Yzma is definitely one of my favorites that I just find so hilarious. Another is during "Finding Dory" when they're at the Marine Life center. The touch tank reminded me of all the interactive aspects at WDW and the stroller gag made me think of all the stroller parking in the parks.

13) Do you still enjoy going to the parks after having worked there?

I love going to the parks even more after working there. I try and take a trip every year and have succeeded in doing so minus the year I was pregnant with my son. My son will have gone to Walt Disney World twp times before his 2nd birthday, and I don't plan on stopping anytime soon. I feel like I'm lucky to have gotten to see the parks as a kid, teenager, and single adult;now, I get to see it through the eyes of my child. Walt Disney World is a very special place for me and always will be.

Caption: Jessie takes her son to WDW and has him visit Minnie Mouse. 

14) What would you advise people to do if they want to work for Walt Disney World?

If you want to work for Walt Disney World, remember that being positive, passionate, and having patience will get you far. It is not a job for those who are doing it for the money or just to have a job. In order to do well, you must want to be a part of the legacy. Also, if you are in college or taking college classes, I highly suggest applying for the Disney College Program. That was the best decision of my entire life.

15) Have you enjoyed the changes that have been made at the parks? Is there anything you wish had not changed at the parks?

There have been many changes within the parks over the past few years. I understand the necessity for progress and adhering to the new technology and interests of today's guests. There are a few changes I have not personally enjoyed, but I understand the reasoning behind most of them.

16) I happen to know you are a fan of “The Wizard of Oz.” Were you disappointed when The Great Movie Ride was closed with its scenes from the film?

The closing of The Great Movie Ride is probably the one change I am most upset by. It was such an iconic attraction and really made the theme of Hollywood Studios (as well as MGM Studios back in the day). I honestly cried when they announced the closure of The Great Movie Ride, and to be candid, will probably not be going on the ride that is replacing it anytime soon.

17) When was the last time you went to Walt Disney World?

My last visit to Walt Disney World was June 2018 and it was the first time I took my son. It was pure magic!

18) Do you have any future plans to go to the parks?

My next visit to Walt Disney World is in August this year. I am so excited and I'm sure all my friends and family are tired of me talking about it so I'll tell you instead....I'm going to Walt Disney World next month!!!!!! My hotel and dining plan is paid for, dining reservations are booked, fastpasses made, and now I just wait.

19) What do you most anticipate seeing when you return to the parks?

So apart from taking my son on my favorite rides I am very excited for a new dining experience that is happening in Restaurantosorous this coming fall that I have reservations for. It is Sundaes and Burgers with "Paleontologists" that come talk to the diners about their discoveries. There are activities for kids and a make your own sundae bar! My son is currently obsessed with dinosaurs which makes me so excited to see how he reacts. Plus, Disney food is the best food.

20) What are some nostalgic dark rides or other things such as certain foods that are “musts” for you when you return?

My nostalgic must see rides are: Peter Pan's Flight, Living With The Land, and Journey into Imagination. My must eat foods: Dole Whip Float and Mickey waffles (gluten free for me, but they're still Mickey waffles!)

Caption: Mickey waffles are one of Jessie's favorite treats at W.D.W.

Thank you for this wonderful interview, Jessie!

SHAMELESS PLUG: If you are looking to travel to Walt Disney World or Disneyland or are looking into any type of Disney-related vacation, including a Disney Cruise, contact me, Ron with Mad Hatter Adventures Travel Company, at ron@madhatteradv.com or see my travel page at https://www.facebook.com/RonMadHatterAdventuresCompany/ .